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FIXED Login Issue for iPhone Users on 22.10.2025

The iPhone login issue is resolved. Please update the app from your app store and, if needed, your phone's iOS system.

Here’s what to do:

  1. Update the app and if needed your phone's software:

    • Ensure that the app is updated to the latest version in the Apple App Store. If you need assistance with updating, please see the instructions here.
    • Make sure your phone is also using the latest software version. If you need help with the update, see the instructions here.

  1. Log in:

    • Log in normally either through bank authentication or by entering your Edenred app credentials.
    • If you have issues with your credentials, make sure that your username and password are correct. You can change your password and check your username through the password recovery message.
 

Additional Instructions:

  • If the issue persists despite the above steps, please contact our customer service by phone at 09 7594 2848 (local call/mobile rate) Monday to Friday from 8 AM to 4 PM or by email at edunsaaja-fi@edenred.com . Please include as much detail and screenshots of the issue as possible so that we can assist you.
 

Web version available:
While we resolve the issue, you can use the web version at myedenred.fi.


We apologize for any inconvenience caused.