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Employer

Employer

Hi orderer of Edenred benefits! Here you can find support in managing your employees' benefits.

Top 5 questions

How do I load the balance on employee cards?

How long are the employee's card and benefits valid after the end of employment?

How do I order cards for my employees?

What is the difference between a virtual and a physical Edenred card?

Changes to lunch benefit load settings starting October 1, 2025

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Ordering and enabling employee benefits

How to cancel a voucher order

How do I cancel a balance order?

Ordering a replacement card - how and when to do it?

Do you need a smartphone to use Edenred's benefits?

Can I order all employee benefits at the same time?

My company has several employees, can I ask for an offer?

Where are Edenred cards ordered?

How do I order lunch or Virike vouchers?

How do I estimate the number of lunch vouchers to order?

The employee has a card from the former employer. Can they accept benefits from the new employer?

How do I cancel a card order?

How much are Edenred vouchers worth and how long are they valid for?

What is the Incomes Register?

I want to order vouchers with multiple values, what should I do?

I want to order both lunch and Virike vouchers, what should I do?

How can I renew my voucher order?

How do I pay for my voucher order?

How do I order vouchers for multiple companies from the Employer portal?

How long are the employees' cards valid and how are they renewed?

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Ordering tool and system integration

How to set an automatic top-up reminder for employees?

How do I add new contact persons to the Ordering tool?

What does Edenred's HR system integration enable?

How do I get the system integration up and running?

Employer Portal

How do I add new contact persons on Employer portal?

What is my username to the Employer portal?

I forgot my Employer portal password, what should I do?

Why can't I log in to the Employer portal?

How can I edit company details on the Employer portal?

How can I edit my user profile information in the Employer portal?

How do I change my password in the Employer portal?

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MyChoice

What is MyChoice and how can our company get it?

Does the MyChoice feature cost?

Payment methods

The employee's name has changed, do I need to order a new card?

How do I enable both card and mobile payment methods?

Can I order a physical Edenred card for only some of the employees and a virtual mobile solution for the rest?

Invoicing

Employer: Where can I find the invoices?

How to change the billing information?

What invoicing methods are available?

How do I find my customer number?

Edenred Lounari

Can I order lunch vouchers in addition to the card or mobile solution?

Edenred Virike

What is Virike?

What is the difference between Virike and massage benefit?

Edenred Massage

How do I choose the places where employees can use the massage benefit?

How much massage benefit can be provided tax-free per year?

How do employees know where they can pay with their massage benefit?

Is there a limitation to the number of Massage service providers?

Why should the employer define the places of use of the massage benefit?

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Edenred Wellbeing

Can the employee receive Kela reimbursement for health care treatments paid with Edenred Wellbeing benefit?

What services wellbeing benefit can be used for?

How do I choose the places where my employees can use their wellbeing benefit?

Edenred Bike

How does the bike benefit affect the commuting benefit?

What happens to the bike when employment ends?