Employer
Hi orderer of Edenred benefits! Here you can find support in managing your employees' benefits.
Top 5 questions
Ordering and enabling employee benefits
- How to cancel a voucher order
- How do I cancel a balance order?
- Ordering a replacement card - how and when to do it?
- Do you need a smartphone to use Edenred's benefits?
- Can I order all employee benefits at the same time?
- My company has several employees, can I ask for an offer?
- Where are Edenred cards ordered?
- How do I order lunch or Virike vouchers?
- How do I estimate the number of lunch vouchers to order?
- The employee has a card from the former employer. Can they accept benefits from the new employer?
- How do I cancel a card order?
- How much are Edenred vouchers worth and how long are they valid for?
- What is the Incomes Register?
- I want to order vouchers with multiple values, what should I do?
- I want to order both lunch and Virike vouchers, what should I do?
- How can I renew my voucher order?
- How do I pay for my voucher order?
- How do I order vouchers for multiple companies from the Employer portal?
- How long are the employees' cards valid and how are they renewed?
Ordering tool and system integration
Employer Portal
- What is my username to the Employer portal?
- How do I add new contact persons on Employer portal?
- I forgot my Employer portal password, what should I do?
- Why can't I log in to the Employer portal?
- How can I edit company details on the Employer portal?
- How can I edit my user profile information in the Employer portal?
- How do I change my password in the Employer portal?
MyChoice
Payment methods
Invoicing
- Employer: Where can I find the invoices?
- How to change the invoicing information?
- What invoicing methods are available?
- How do I find my customer number?
- I sent the voucher order payment link to the wrong person, what should I do?
- I paid a voucher order twice, what do I do?
- I have paid an invoice using incorrect payment details, what should I do?
- I paid the invoice to the wrong bank account, what should I do?
- How can I get a receipt for my order in the Employer portal?
Edenred Lounari
Edenred Virike
Edenred Massage
- Is there a limitation to the number of Massage service providers?
- How do employees know where they can pay with their massage benefit?
- How much massage benefit can be provided tax-free per year?
- How do I choose the places where employees can use the massage benefit?
- Why should the employer define the places of use of the massage benefit?