1. Support
  2. Disruption notice

Disruption iPhone Users 6.10.2025

Some iPhone users have experienced login issues with the Edenred app.

A technical issue has been identified in the app, affecting a small number of iPhone users. We apologize for any inconvenience caused.

 Here’s how to resolve the issue:

1. Temporarily change the country in the app before logging in:

    • Open the app's country selection menu and temporarily change the country to another one (e.g., Finland → Austria → back to Finland).

2. Log in as usual after making the change.

Additional instructions:
If the issue persists despite following the steps above, please contact our customer support team via email at edunsaaja-fi@edenred.com .

  • Include as much information as possible along with screenshots of the issue so we can investigate further.

Web Version Available:
While the issue is being resolved, you can use the web version at myedenred.fi .