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The invoice has already been paid – why did I receive the same invoice again?

The invoice for a credit card or online bank transfer to the Edenred wallet is for accounting only and does not need to be paid. The monthly invoice has no payable amount, as the prepaid sum has already been used for the loads.

Advance invoice

The advance invoice is usually sent on the next business day after the payment.

  • applies to payments made by credit card or online banking
  • serves as an accounting document
  • does not require a new payment

Monthly invoice (Edenred Wallet monthly report)

The monthly invoice is sent automatically at the turn of the month to the selected invoicing address.

It includes:

  • Edenred Wallet transactions
  • loading fees
  • value added tax (VAT)

The monthly invoice has no amount due, as the prepaid amount has already been used to pay for the loads.