How do I load different amount of lunch balance to employees?
If your lunch benefit loading method is employer direct loads, update the employee's amount of eligible working days in the Employer portal. If your loading method is employee load requests, the employee requests the lunch benefit themselves in the Edenred app based on their working days.
Loading lunch benefit via employer direct loads:
- Before loading the benefit, go to the Employees section.
- Select the desired employee from the list and click Edit employee.
- Enter the number of workdays eligible for lunch benefit in the Days eligible for Lounari field.
Tip! If you are updating information for multiple employees at once, you can use the Import employees function to upload the changes to the Employer portal using an Excel or CSV file. - Save the information and make the load in the Load benefit section.
Loading benefit via employee load requests:
The employee submits a lunch benefit load request in the Edenred app according to their workdays in the current month. Load requests can be made during the current month, starting from the first day of the month. The balance can be loaded all at once for the whole month or for individual days.
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If the entire balance is not loaded at once, more can be requested during the current month. The app shows how many workdays of loading rights are remaining. Balances from prior months cannot be requested retroactively.
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If the number of workdays is lower for example, due to sick leave the employee can adjust their request accordingly in the following month and request less lunch benefit.