How do I renew employee's card in the Employer portal?
Physical cards cannot be ordered through the Employer portal — only virtual cards. Activation serial numbers for new virtual cards are automatically emailed to employees before the card expires.
Cards are valid for 2 years from the date of order.
Please note our current price list: Price list for employers - Edenred
If you offer Lunch (Lounari) or Virike (sports & culture) benefits, an employee can request a free physical card in their Edenred app.
Ordering the physical card on the Edenred app is as follows: Choose Lounari/Virike on the app's front page -> Open 'Settings' -> Select 'Order physical card'.
Note! Ordering a physical card will block the current card and cause outage on the employee's benefits. While waiting for the card to arrive the employee can call our customer service the following business day after the order and request the card activation serial number. Please note that for security reasons, we cannot provide this information via email. This will allow the employee to their benefits in Edenred Pay mobile payments as well as Apple and Google Pay, and it also enables online orders with Wolt and Kotipizza.