1. Support
  2. Employer
  3. Ordering tool and system integration

How do I add new contact persons to the Ordering tool?

You can add a new user in the Ordering tool settings.

  1. Log in to the Ordering tool.
  2. Select the customer number you want to edit.
  3. Click 'Settings' from the top right corner.
  4. Select 'Contact persons' from the left menu.
  5. Go to 'Add new contact person' at the bottom of the page.
  6. Fill in the first and last name, telephone number and e-mail address of the new contact person.
  7. Click the green plus sign and you're done.

The new contact person will receive an email containing a link to create their own password for the Ordering tool. After setting up the password the new contact person is able to log into the Ordering tool.

If your company does not have a designated contact person, for example, the only contact person has left the company, the written request must then come from an authorized signatory to our customer care.

Note:

  • All contact persons have the same level of access to use the Ordering tool.
  • When deleting a contact person the access for that person is disabled. A deleted contact can be added again when ever if needed.
  • In case there is a need to modify some of the details for an existing contact person the contact needs to be first deleted and then added again.
  • Company reports are only sent to the most recent contact person added to the Ordering tool, unless otherwise specified. If you want to update the recipients of the reports, please contact our customer service.