How to load balance for employees in the Employer Portal

Start by logging in to the Employer Portal. Then set the lunch benefit settings and select balance "balance load requests" as the top-up method.

Lunch benefit is loaded via load requests made by employees in the Edenred app.
The employer determines the daily load value and the number of working days the employee is entitled to.
1. Load value also acts as the spending limit, meaning how much the benefit can pe paid with per transaction.
2. For example, if the value is set to 14.00€ (maximum in 2026) and there are 21 working days in the current month, employee can load 14€ x 21 = 294€.
If you’ve enabled repeat function in the Lounari settings, employees can activate it when making a load request.
Load requests are made as single requests or for the entire month at once.
Balances are loaded to user accounts immediately after the load request is submitted.
1. If there are insufficient funds in the Edenred account to perform the load, employer will receive an email notification. Balances are loaded automatically when there is enough money in the Edenred account.
2. Pending requests can be viewed in the "Transactions" section.

Start by logging in to the Employer Portal. Select the "Load Benefits" tab and follow the instructions below.

All benefits can be loaded via direct loads made in the Load benefit section.
Select the benefit to be loaded and define the time and amount of the load.
1. Load the benefit right away after payment confirmation or schedule the load for the future.
From the "View details" and "select employees", you can see how much balance each employee has left to be loaded for the current year.
1. You can also choose to make the load for all employees at once or for individual employees.
2. If benefit groups have different load limits, make the loads per group.
Select the payment method as invoice or as deduction from the Edenred Wallet (requires a money transfer).
1. If you wish to edit your invoicing information, go to "Company information".

You can top up balances for your employees, either as load requests or direct loads.