Lunch benefit is loaded with load requests – when should the payroll report be downloaded from the Employer portal?

Two different operating models

Edenred’s payroll report includes only completed loads (not scheduled or pending top-ups). This may affect the timing of payroll deductions.

Option 1: The deduction is processed in the following month’s salary

If you want to make the payroll deduction for the entire month at once, download the payroll report from the Reports section of the Employer portal after the turn of the month. In this case, the relevant load cycle would be, for example, 1.9.-30.9., and the payroll deduction would be made from the salary paid in the month following the load.

Option 2: The payroll deduction is processed in the current month’s salary

Because lunch benefit load requests are made from the Edenred Wallet during the current month, the employer must define a deadline for load requests so that they can already be deducted from the current month’s salary. The payroll report is downloaded from the Employer portal after the deadline, in which case it includes the information for the current payroll period.

It is not possible to set restrictions in the Employer portal on the load request schedule. If an employee makes load after the deadline, that portion will be deducted from the following month’s salary.

Example: The company’s payday is the last day of each month. Employees have been instructed to submit their load requests for the current month no later than the 15th of the month so that they can be included in the payroll calculation for that same month. The employer downloads the payroll report from the Employer portal for the cycle 15.8.-15.9. on the 16th of the month and makes the lunch benefit deductions from the salary paid at the end of the month.

If you choose Option 2:

Set a deadline for load requests and communicate it to employees. Employees must submit their load requests by the deadline.
Download the payroll report from the Reports section of the Employer portal after the deadline.
Submit the report to payroll administration for processing during the current payroll period.
If load requests are made after the deadline, they will be taken into account in the next payroll period.

You may also use the employee message template below if you wish:

“To ensure that the lunch benefit loads can be deducted from the current month’s salary, please submit your load requests no later than the 15th day of the month. Requests made after this date will be processed in the following month’s salary.”

Lunch benefit is loaded with load requests – when should the payroll report be downloaded from the Employer portal?

The payroll report includes only completed balance loads, so the timing of downloading the payroll report depends on your company’s payroll deduction schedule.

Two different operating models

Option 1: The deduction is processed in the following month’s salary

Option 2: The payroll deduction is processed in the current month’s salary

If you choose Option 2:

Set a deadline for load requests and communicate it to employees. Employees must submit their load requests by the deadline.

Download the payroll report from the Reports section of the Employer portal after the deadline.

Submit the report to payroll administration for processing during the current payroll period.

You may also use the employee message template below if you wish:

“To ensure that the lunch benefit loads can be deducted from the current month’s salary, please submit your load requests no later than the 15th day of the month. Requests made after this date will be processed in the following month’s salary.”