I cannot confirm my email address in the Edenred app

Please provide the following information to the email address edunsaaja-fi@edenred.com for further investigation.

1. Your Edenred app username or email address you log in or have registered with, when the error occurred: 

2. Edenred app version (can be found, for example, at the bottom of the application's home screen): 

3. Phone model (e.g., Samsung Galaxy A55, iPhone 14): 

4. Operating system version (e.g., Android 14): 

5. Date and time when the error occurred: 

6. What actions you took before the error occurred: 

7. If you cannot provide a screenshot or video recording of the error, could you describe in detail what error message you are receiving: 

You can find the phone model and system version as follows: 

Android phone: Settings -> Type in the search field About device 

iOS phone (Apple): Settings -> General -> About -> iOS version and Model name 

Thank you in advance and we apologize for the inconvenience caused.